When performing even basic operations with CUSTOMTOOLS like login to the CUSTOMTOOLS database or saving a SOLIDWORKS document, the user may encounter an error message having the following format:
Error errorNumber, severity severityIdentifier, state stateIdentifier was raised, but no message with that error number was found in sys.messages. If error is larger than 50000, make sure the user-defined message is added using sp_addmessage.
For example, while CUSTOMTOOLS tries to read attributes from the database the error message that appears is the following in English:
Error 150010, severity 16, state 72 was raised, but no message with that error number was found in sys.messages. If error is larger than 50000, make sure the user-defined message is added using sp_addmessage.
This error is caused because the message libraries used by CUSTOMTOOLS operations does not exist in the SQL Server the CUSTOMTOOLS database is running at.
To solve this problem, create a new database to your CUSTOMTOOLS database server using the CUSTOMTOOLS Administration. Creation of the new CUSTOMTOOLS database adds the necessary message libraries into the SQL Server.
You do not need to use the database created for anything else. You can even delete the new database created to add the message libraries right after the creation is finished.