Support work is about sharing the customers' problems and finding working solutions for them together with the customer and colleagues. In this article, we introduce the CUSTOMTOOLS support work and working procedures, in general, to clarify what and how we can help you with your questions.

At CUSTOMTOOLS, we've invested significant effort in ensuring that our integrations from SOLIDWORKS to Business Central are not only functional but also highly maintainable.

CUSTOMTOOLS is dedicated to customer satisfaction and collaboration with resellers, actively engaging in events organized by valued partners. Recently, we attended the SOLIDWORKS What’s New 2024 event hosted by Generative Design Solutions Middle East (GDSME) in Dubai. Enthusiastic about future collaborations, we are planning campaigns to further assist GDSME customers. Stay tuned for updates on our contributions to the growth of CUSTOMTOOLS communities in this dynamic region!