DIAM Group creates retail & merchandising solutions, like point-of-sales materials, store designs, and niche packaging, for brands and retailers.
It has established itself in 20 countries across the globe. In a fast-changing retail environment, DIAM understands its clients’ need for high-quality and competitive solutions.
In the UK, DIAM utilizes SOLIDWORKS to design unique point-of-sale installations with a team of about 30 designers.
DIAM UK was looking for a tool to help them structure and automate the design process. They wanted to streamline the process to be more efficient.
DIAM also wanted to minimize the designers’ admin work since no designer enjoys it. Manual admin work also increases the risks of errors.
Project designs in the industry are typically changing on the fly, and it was problematic that when the design changed, there was a need to change everything.
The projects were managed in Excel, but there was a plan to start utilizing ERP.
DIAM found CUSTOMTOOLS videos from YouTube, contacted the CUSTOMTOOLS team, and started the discussion. One of the reasons DIAM was interested in CUSTOMTOOLS was the ERP Connector included. They were also interested in property management, batch processing, and BOM features.
The DIAM team created a very organized structure in CUSTOMTOOLS and set up ERP integration in place. CUSTOMTOOLS team did also some customization work.
In their solutions:
CUSTOMTOOLS has helped DIAM to save time. In addition, a more guided manner of working has increased efficiency.
Faster delivery is a competitive advantage in an industry that is generally short in time.
If you are interested in learning more about CUSTOMTOOLS or SOLIDWORKS development, you can contact us or download a free demo of CUSTOMTOOLS today!
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