If any CUSTOMTOOLS products are installed to the CUSTOMTOOLS network license server, the products fails to start properly because of a failure to establish connection to the License Server. Errors shown in the following example pictures appear.
This problem is caused because the License Manager Machine information is missing from the Windows Registry. Because of the missing registry information, CUSTOMTOOLS does not know where to request a floating license from.
You can solve the problem with help of the following instructions:
host name or, the
IP address of your CUSTOMTOOLS License Server and then click OK
This is also a known issue of CUSTOMTOOLS. The following SPRs exist in relation to this problem: